I really dig Apple’s products, they look nice, they feel nice, they even work nice… But when things break, Apple sometimes sucks… I broke my arrow down key on my almost shinny new PowerBook, guess I read too much mail. I walked up to Apple’s booth on LinuxForum last saturday, and asked them how to get this fixed as easy as possible - I really just need the arrow down key - and they said: “You must send it in for repairs, we’ll change the entire keyboard”. How stupid is that? - I couldn’t even buy the missing key, and I can’t live with out my laptop as it is my main workstation for both $work and $home. Come on Apple, you can do better than that!