I really dig Apple’s products, they look nice, they feel nice, they even work nice…

But when things break, Apple sometimes sucks…

I broke my arrow down key on my almost shinny new PowerBook, guess I read too much mail.

I walked up to Apple’s booth on LinuxForum last saturday, and asked them how to get this fixed as easy as possible – I really just need the arrow down key – and they said: “You must send it in for repairs, we’ll change the entire keyboard”.

How stupid is that? – I couldn’t even buy the missing key, and I can’t live with out my laptop as it is my main workstation for both $work and $home.

Come on Apple, you can do better than that!

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